Customer Service

At Woodhouse, we strive to only offer you products you will really love. If you find you're not totally happy with one of your purchases, we want you to feel free to exchange it for something you truly love, or return it for a full refund. Our Returns and Exchanges Policy provides further direction.

We know that your shopping experience online should be safe and secure. Our online store is designed to do just that. We won’t release any information about you or your purchases to anyone. For more information, please read our Privacy and Security Policy.

Should you need help with an order or have any questions about our products, our itineraries, the region, feel free to give us a call at 307.460.9601, Monday through Friday, 8am – 5pm MT. Or you can send and email to customerservice@woodhousecompany.com. We aim to answer all email within 24 hours.

For special handing, shipping, gift wrap or delivery instructions on your order please enter your comments during the checkout process in the comments box provided.

Thank you for your support!

Refund Policy

If for any reason you are not satisfied with your purchase, simply return the item and the original packing slip within 30 days of receiving your order. You will be credited the full purchase price of the items you ordered back to the original method of payment. Shipping and handling charges will not be credited.